As-soon-as-possible updates to the WordPress core software and plugins security releases.
Our post-upgrade quality assurance procedure, which is a defined set of features and functionality that we double-check after every upgrade to ensure the software changes have not had any unexpected effects on your site.
Automatic daily backups of your site files and database stored securely in the cloud by a trusted backup and storage provider.
Priority response time for all requests and communication related to the site—you “skip the queue” every time you get in touch with us, taking precedent over other projects and activities.
Up to 3 hours per quarter of additional maintenance, support, and content updates: this allotment of reserved priority support time is in addition to the time spent on the upgrades and performance audit tasks described above.